Item Defect Complaint Letter


Mr Hobart,

B-17, Sterling Apartments,

Viscosity lake lane,



Mr Lewis,

Gem Electrical Appliances,

Bridgeton Boulevard,


Dear Mr Lewis,

This letter has been drafted to express disgust and grievance about the defective washing machine which I brought from your on 19 November 2010. It has been not more than 4 days and the washing machine has started behaving abrupt. We thought that like the name the products from Gem Electrical Appliances would be like a gem; however, unfortunately, we have not been met with the desirable product.

Besides this, after getting encountered with the said problem, I personally inspected the washing machine and I was shocked to see that it has severe scratches on its body and even the plug connecting wire is about to get worn of. Our trust has been betrayed and I believe severe and quick actions will be taken on your part to restore the same. I hope for a favourable and quick action from your side to deliver the promise which has been made.

Yours sincerely,

Mr Hobart

Leave a Reply

Your email address will not be published. Required fields are marked *