15th March 2011
Subject: Complaint regarding clothing of staff
Dear Mr. Wilkinson,
I am writing this letter to let you know that your bank staffs have a very bad sense of dressing. It is quite annoying to see each staff member of yours wearing different type of clothes despite representing a single bank. In fact banking should be a pleasure and with the kind of clothes that your staff is wearing it rather makes banking a pressure with your bank.
Apart from this even your bathroom is not well maintained for the use of customers and the décor is not any pleasing either. Besides there is no mirror in your bathroom for the convenience of the customers. Please ensure that you implement these suggestions before I visit your branch against next month and make your bank a better place.