Raw Materials Manufacturers Limited
89 Tang Charles Road
South Leeds, UK 3487
Dated: 5th of June 2013
Subject: Complaint against materials delivered
Respected Mr. Singer,
This letter is in regards to the delivery of one ton of raw cotton materials made by your organization on 1st of June 2013. We have a complaint against the product and service by you.
Every month, we purchase raw materials from various organizations in order to manufacture readymade cotton garments. Since last two years we have been purchasing these raw materials from your organization. The quality has always been good. But this month, the delivery received from your end is of bad quality. Above that there were lots of damaged materials. This has never happened from your end and we never expected this. When we had got in touch with one of your marketing executives he behaved rudely with our representative. He refused to change the damaged materials. He even refused to refund the purchase amount.
I would like you to look into the matter as soon as possible. It would be great if you can take necessary action and send new lot of raw materials.
Gas garments Limited