August 20, 2010
Mr. Michael Pillay
Liverpool, L4 5UX
I write to express my commendation of your store’s products and services. In the past, I had been purchasing my electronic appliances and tool needs at a different store. When your branch opened in town, I was enticed to shop at your store because of the spacious and convenient store layout. I left your store happy and have been coming back ever since.
I also appreciate your warm customer service. Your sales representatives are well-informed about the different products you offer which has helped me in choosing the right products to buy. Their assistance makes me feel satisfied in the products I buy and has even fostered a friendly rapport with your regular staff.
Thank you again for providing good products and services. I refer your store to my friends and relatives who are looking for such products.